Ordering & Shipping
How do I place an order? To place an order, simply browse our products, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout where you’ll be guided through the payment process.
What payment methods do you accept? We accept credit card payments, PayPal, and other secure payment options to ensure a smooth and secure checkout experience.
How long does shipping take? Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days and shipped within 3-7 business days.
Can I track my order? Yes, once your order is shipped, you’ll receive a tracking number via email, allowing you to track your package until it arrives.
Returns & Refunds
What is your return policy? We offer a 30-day return policy for all our products. If you’re not satisfied with your purchase, please contact our support team to initiate a return.
How do I request a refund? To request a refund, contact our customer service with your order details. Refunds are processed within 5-7 business days after we receive your returned item.
Are there any items that cannot be returned? Yes, due to health and safety regulations, some personal care products cannot be returned once opened. Please check the product description for more details.
What if my product arrives damaged? If your product arrives damaged, please contact us immediately with a photo of the damage. We will arrange for a replacement or refund as per your preference.